a {
    text-decoration: none;
}

a:active,
a:focus {
    outline: none;
}

.banner-engine .header-container {
    position: absolute;
    top: 0;
    left: 0;
    height: 104px;
}

.banner-engine .header-container .banner-box {
    height: 104px;
}

.banner-engine .banner-ul,
.banner-engine .banner-box > div {
    display: none;
}

.banner-engine .banner-box .top-nav {
    display: block;
}

.search-banner {
    position: relative;
    width: 100%;
    height: 200px;
    background: url(img/help_index_bg.jpg) no-repeat center;
    overflow: hidden;
}

.search-banner .search-left {
    float: left;
    line-height: 200px;
    font-size: 32px;
    color: #333;
}

.search-main {
    display: block;
    float: left;
    height: 200px;
    margin-left: 80px;
    margin-top: 80px;
    text-align: center;
}

.input-box {
    width: 625px;
    margin: 0 auto;
}

.search-main input {
    font-family: "Microsoft Yahei";
    float: left;
    outline: none;
}

.input-main {
    width: 560px;
    height: 40px;
    line-height: 36px;
    border: 2px solid #2468f2;
    font-size: 14px;
    padding-left: 15px;
    color: #999;
    outline: none;
}

.adv-list {
    /*margin-top: 20px;*/
    /*float: left;*/
    width: 340px;
    border-radius: 5px;
    padding: 15px 20px;
    background-color: #fff;
}

.article-list-fixed {
    position: fixed;
    z-index: 2000;
    top: 60px;
}

.adv-list .ad {
    background-size: contain;
    box-shadow: 6px 6px 15px 0 rgb(22 68 141 / 8%), -6px -6px 15px 0 rgb(143 167 255 / 10%);
    width: 300px;
}

.adv-list .inner-cloud {
    background: url("/static/v2020/pc/img/right-ad1.png") no-repeat center center;
}

.adv-list .inner-juliang {
    margin-top: 5px;
    background: url("/static/v2020/pc/img/right-ad2.png") no-repeat center center;
}

.adv-list .inner-server {
    margin-top: 5px;
    background: url("/static/v2020/pc/img/right-ad3.png") no-repeat center center;
}

.adv-list .inner-http {
    margin-top: 5px;
    background: url("/static/v2020/pc/img/right-ad4.png") no-repeat center center;
}

.submit-btn {
    width: 70px;
    height: 40px;
    line-height: 36px;
    border: 1px solid #2468f2;
    margin-left: -5px;
    cursor: pointer;
    background: url(img/search.png) no-repeat center center #2468f2;
    border-radius: 0 5px 5px 0;
}

.q-block .submit-btn {
    margin-left: 0;
    font-family: "microsoft yahei";
    width: 120px;
    height: 35px;
    line-height: 35px;
    font-size: 14px;
    color: #fff;
    border-radius: 2px;
    background-image: none;
    background-color: #2468f2;
    border: none;
}

.search-main ul {
    width: 471px;
    margin-top: 20px;
    font-size: 12px;
}

.search-main ul li {
    color: #999;
    float: left;
    margin-left: 7px;
}

.search-main ul li:first-child {
    margin-left: 0;
}

.search-main ul li span {
    color: #999;
    font-size: 12px;
}

.search-main ul li a {
    color: #2468f2;
    font-size: 12px;
    text-decoration: none;
}

.search-main ul li a:hover {
    color: #f60;
    text-decoration: underline;
}

.main-area {
    border-top: 1px solid #eee;
    width: 100%;
}

/* 自助服务样式*/
.module-title {
    position: relative;
    margin-top: 60px;
    height: 32px;
    line-height: 32px;
}

.module-title .module-title-name {
    display: inline-block;
    padding-right: 15px;
    font-size: 24px;
    background: #fff;
    color: #333;
}

.module-title .group-span {
    float: right;
    margin-top: -25px;
    margin-left: 20px;
    width: 100%;
    height: 20px;
    font-size: 14px;
    display: inline-block;
    background: url(img/line_ico.png) repeat-x;
    z-index: 10;
}

.content-info {
    display: block;
    position: relative;
    width: 100%;
    height: 100%;
}

.content-info .info-item {
    float: left;
    width: 32%;
    height: 380px;
    margin-top: 35px;
    margin-left: 2%;
    padding: 35px 15px;
    background-color: #fff;
}

.content-info .info-item:hover {
    box-shadow: 0 1px 16px rgba(0, 0, 0, 0.12);
}

.content-info .info-item:first-child {
    margin-left: 0;
}

.info-item-header {
    padding-left: 80px;
    height: 70px;
    border-bottom: 1px solid #eee;
    background: 20px 0 no-repeat;
}

.content-info p {
    font-size: 12px;
    color: #999;
}

/* 重置波浪的背景颜色*/
.wave-box {
    background-color: #f5f7f8;
}

.content-info .service-info-item {
    display: block;
    float: left;
    width: 24%;
    height: 240px;
    margin-top: 35px;
    margin-left: 1.3%;
    padding: 115px 15px 0;
    text-align: center;
    background-color: #fff;
}

.content-info .service-info-item:hover {
    box-shadow: 0 1px 16px rgba(0, 0, 0, 0.12);
}

.content-info .service-info-item:first-child {
    margin-left: 0;
}

.service-info-item .header-title {
    display: block;
    margin-bottom: 20px;
    padding-bottom: 10px;
    line-height: 30px;
    border-bottom: 1px solid #eee;
    font-size: 16px;
    color: #333;
}

.service-info-item:hover .header-title {
    color: #009fd9;
}

.btn-input {
    display: inline-block;
    padding: 6px 20px;
    border-radius: 2px;
    background-color: #2468f2;
    font-size: 14px;
    color: #fff;
}

.btn-input:hover {
    background-color: #0084b1;
}

.service-info-item p {
    line-height: 20px;
}


.index-info-item .title-text {
    line-height: 30px;
    font-size: 14px;
    color: #333;
}

.index-info-item:hover p,
.index-info-item:hover span {
    color: #fff;
}

.index-info-item .question-text {
    line-height: 25px;
    font-size: 12px;
    color: #999;
}

.index-info-item span {
    display: inline-block;
    margin-top: 15px;
    font-size: 14px;
    color: #2468f2;
}

.bg-gray {
    padding-bottom: 60px;
    background-color: #f5f7f8;
    overflow: hidden;
}

.bg-gray.active {
    padding-bottom: 10px;
}

.content-info .self-help-item {
    display: block;
    width: 15%;
    height: 120px;
    margin-left: 2%;
    padding: 10px 15px;
    margin-bottom: 20px;
}

.self-help-item .item-icon {
    display: block;
    width: 64px;
    height: 64px;
    margin: 10px auto 0;
    background-image: url(img/help_index_icon.png);
    background-repeat: no-repeat;
}

.self-help-item-1 .item-icon {
    background-position: 0 0;
}

.self-help-item-1:hover .item-icon {
    background-position: -70px 0;
}

.self-help-item-2 .item-icon {
    background-position: 0 -70px;
}

.self-help-item-2:hover .item-icon {
    background-position: -70px -70px;
}

.self-help-item-3 .item-icon {
    background-position: 0 -140px;
}

.self-help-item-3:hover .item-icon {
    background-position: -70px -140px;
}

.self-help-item-4 .item-icon {
    background-position: 0 -210px;
}

.self-help-item-4:hover .item-icon {
    background-position: -70px -210px;
}

.self-help-item-5 .item-icon {
    background-position: 0 -280px;
}

.self-help-item-5:hover .item-icon {
    background-position: -70px -280px;
}

.self-help-item-6 .item-icon {
    background-position: 0 -350px;
}

.self-help-item-6:hover .item-icon {
    background-position: -70px -350px;
}

.self-help-item span {
    font-size: 14px;
    color: #666;
}

.self-help-item:hover span {
    color: #2468f2;
}

/* 帮助问题分类 */
.issue-type-list {
    margin-top: 35px;
    margin-bottom: 20px;
}

.issue-type-item {
    float: left;
    padding: 0 15px;
    width: 23%; /* (100 - 4*3) / 4 */
    *width: 22.9%;
    margin-left: 2.6%;
}

.margin-left-0 {
    margin-left: 0;
}

.contact-service-item {
    float: left;
    width: 29.3%; /* (100 - 6*2) / 3 */
    *width: 29.2%;
}

.contact-service-item-middle {
    margin: 0 6%;
}

.issue-type-title {
    margin: 57px 0 42px;
}

.issue-type-item-title {
    padding-top: 5px;
    height: 50px;
    line-height: 50px;
    font-size: 16px;
    text-indent: 7%;
    color: #333;
    border-radius: 4px 4px 0 0;
    border-bottom: 1px solid #eee;
}

.issue-type-item-description {
    padding: 10px 7% 10px 7%;
}

.issue-details li {
    height: 70px;
    line-height: 70px;
    font-size: 12px;
}

.issue-cloud-details {
    padding-bottom: 2px;
}

.issue-cloud-details li {
    line-height: 40px;
    height: 40px;
}

.issue-details a {
    display: block;
    font-size: 14px;
    color: #2468f2;
}

.issue-details .issue-doc-count,
.issue-details .issue-doc-total {
    float: right;
    color: #a5a5a5;
}

.issue-details a:hover,
.issue-details a:hover .issue-doc-count,
.issue-details a:hover .issue-doc-total,
.issue-details a:hover .issue-doc-count span,
.issue-details a:hover .issue-doc-total span {
    color: #ff6600;
}

.issue-details .issue-details-noborder {
    border-bottom: none;
}


/*帮助菜单*/
.help-menu {
    width: 340px;
    border-bottom: none;
    margin: 20px 0 20px 20px;
    float: left;
    background-color: #f5f6f7;
}

.help-menu dl {
    width: 100%;
}

.help-menu dt, .help-menu dd {
    width: 100%;
    height: 50px;
    line-height: 50px;
    /*border-bottom: 1px solid #f3f3f5;*/
}

.help-menu dd {
    display: none;
    height: 40px;
    line-height: 40px;
}

.help-menu dl.active dd {
    display: block;
}

.help-menu dt {
    /*background: url(img/help_close.png) no-repeat 10px center;*/
    position: relative;
    padding-left: 44px;
    border-bottom: 1px solid #e5e5e5;
    font-size: 14px;
    color: #333;
    cursor: pointer;
}

.help-menu dt .help-icon {
    position: absolute;
    right: 20px;
    top: 22px;
    width: 12px;
    height: 10px;
    background-image: url(img/help_flag.png);
    background-repeat: no-repeat;
    background-position: 0 0;
}

.help-menu dt:hover {
    color: #2468f2;
}

.help-menu dt:hover .help-icon {
    background-position: 0 -10px;
}

.help-menu dl.active dt .help-icon {
    background-position: 0 -20px;
}

.help-menu dl {
    border-bottom: 1px solid transparent;
}

.help-menu dl.active dt {
    /*background: url(img/help_open.png) no-repeat 10px center;*/
    border-left: 5px solid #2468f2;
    padding-left: 39px;
    color: #2468f2;
}

.help-menu dl.active {
    transition: border-bottom 1s;
    border-bottom: 1px solid #e5e5e5;
}

.help-list-title {
    padding-left: 35px !important;
    font-weight: bold;
    color: #666;
    position: relative;
}

.help-list-title > span {
    position: absolute;
    right: 10px;
    top: 10px;
    width: 30px;
    height: 30px;
    background: url(./img/nav-list.svg) no-repeat;
    background-size: cover;
}

.help-list-title > .help-all {
    position: absolute;
    width: 840px;
    /* height: 400px; */
    left: 100%;
    top: 0;
    background: white;
    border: 1px solid #dddddd;
    z-index: 999;
    box-sizing: content-box;
    display: none;
}

.help-list-title > .help-all ul > li {
    width: 160px;
    float: left;
    margin-left: 40px;
}

.help-list-title > .help-all ul > li h4 {
    padding-left: 40px;
}

.help-list-title > .help-all ul > li > p {
    line-height: 40px;
    margin-left: 40px;
}

.help-list-title > .help-all ul > li > p > a {
    color: #333333;
}

.help-list-title > .help-all ul > li > p:hover > a {
    color: #2468f2;
}

.help-list-title:hover {
    color: #333333;
}

.help-list-title:hover > span {
    background: url(./img/nav-list-active.svg) no-repeat;
    background-size: cover;
}

.help-list-title:hover > .help-all {
    display: block;
}

.help-menu dd a {
    color: #666;
    font-size: 13px;
    display: inline-block;
    width: 100%;
    height: 100%;
    padding-left: 44px;
    text-decoration: none;

}

.help-menu dd a.active,
.help-menu dd a:hover {
    color: #2468f2;
}

.help-menu dt a {
    display: inline-block;
    width: 100%;
    height: 100%;
    text-decoration: none;
}

.help-menu dt a.active,
.help-menu dt a:hover {
    color: #2468f2;
}

.common-questions {
    width: 835px;
    float: left;
    margin-top: 20px;
    position: relative;
    padding-bottom: 40px;
}

.common-questions ul li {
    list-style: disc;
    margin-left: 19px;
    margin-bottom: 14px;
}

.crumbs-nav {
    padding: 0 20px;
    height: 50px;
    line-height: 50px;
    background-color: #fff;
}

.q-block {
    width: 100%;
    padding: 20px;
    background-color: #fff;
}

.q-block.submit-box {
    padding-top: 0;
    margin-top: 0;

}

.submit-box form {
    border-top: 1px solid #eee;
    padding-top: 20px;
}

.q-title {
    font-size: 18px;
    color: #2468f2;
    font-weight: normal;
    width: 80px;
    float: left;
}

.q-list {
    display: block;
    padding-bottom: 20px;
    width: 100%;
    float: left;
}

.q-list li {
    width: 100%;
}

.q-list li span {
    display: inline-block;
    font-size: 12px;
    color: #999;
    transition: padding-left 0.5s;
    vertical-align: top;
    margin-top: -1px;
}


.q-list li a {
    color: #6f6d6e;
    font-size: 14px;
    text-decoration: none;
}

.q-list li:hover a {
    /*color: #2468f2;*/
}

.q-list li:hover {
    color: #2468f2;
    background-color: #e5f2ff;
}

.article-title {
    text-align: center;
    height: 50px;
    line-height: 50px;
    /*border-bottom: 1px solid #eee;*/
    font-size: 20px;
    color: #333;
}

.q-list .list-title {
    display: inline-block;
    width: 60%;
    line-height: 36px;
    font-size: 18px;
    color: #2468f2;
    font-weight: bold;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.q-list .list-content {
    line-height: 28px;
    font-size: 14px;
    color: #333;
}

.q-list .list-from {
    line-height: 44px;
    font-size: 12px;
    color: #999;
}

.q-list .list-from a {
    font-size: 12px;
    color: #999;
}

.tab-content {
    margin-top: 20px;
}

.list-item {
    list-style: none !important;
}

/*帮助中心一级sub页*/
.sub1-common-questions {
    min-height: 600px;
}

.crumbs-nav p {
    display: inline-block;
    float: left;
}

.crumbs-nav p .menu-lv1 {
    display: inline-block;
    float: left;
    width: 20px;
    height: 16px;
    background: url(img/help_home.png) no-repeat center;
    margin-top: 17px;
}

.crumbs-nav p .menu-lv2 {
    float: left;
    /*margin-left: 10px;*/
    color: #666;
    font-size: 14px;
    text-decoration: none;
}

.crumbs-nav p .menu-lv3 {
    color: #2468f2;
}

.crumbs-nav h1 {
    display: inline-block;
    color: #717171;
    font-size: 14px;
    font-weight: normal;
    float: left;
}


/*2级sub页*/
.sub-page-content {
    padding: 20px 0;
    color: #555;
    font-size: 15px;
    line-height: 2em;
}

.solved-or-not {
    color: #717171;
    font-size: 14px;
    line-height: 28px;
}

.suggestion {
    color: #717171;
    margin-top: 20px;
    line-height: 28px;
}

.suggestion label {
    font-size: 14px;
}

#text-area {
    width: 600px;
    height: 120px;
    resize: none;
    font-family: "Microsoft Yahei";
    padding: 5px 10px;
    margin: 15px 0;
    border: 1px solid #d3d3d3;
    outline-color: #2468f2;
}

.btn-help {
    display: inline-block;
    position: relative;
    width: 90px;
    height: 30px;
    line-height: 30px;
    padding-left: 35px;
    border-radius: 2px;
    font-size: 14px;
    color: #fff;
    vertical-align: middle;
}
.btn-help:hover{
	color: #fff;
}

.btn-help .icon {
    display: inline-block;
    position: absolute;
    left: 15px;
    top: 50%;
    margin-top: -8px;
    width: 16px;
    height: 16px;
    background-repeat: no-repeat;
    background-image: url(img/help_content_icon.png);
}

.btn-smile {
    background-color: #ff6600;
}

.btn-smile .icon {
    background-position: 0 0;
}

.btn-smile:hover,
.btn-smile:active,
.btn-smile:focus {
    background-color: #f26100;
}

.btn-cry {
    background-color: #2468f2;
}

.btn-cry .icon {
    background-position: 0 -40px;
}

.btn-cry:hover,
.btn-cry:active,
.btn-cry:focus {
    background-color: #0073e5;
}

.submit-success {
    padding-left: 20px;
    background-image: url(img/help_content_icon.png);
    background-repeat: no-repeat;
    background-position: 0 -18px;
    font-size: 14px;
    color: #ff6600;
}

.submit-error {
    padding-left: 20px;
    font-size: 14px;
    background-image: url(img/help_content_icon.png);
    background-repeat: no-repeat;
    background-position: 0 -58px;
    color: #666;
}

/* 搜索tab */
.nav-tab-wrapper {
    border-bottom: 1px solid #e1e4e6;
    height: 56px;
}

.nav-tab-item {
    float: left;
    position: relative;
    top: 1px;
    margin-right: 10px;
    padding: 0 32px;
    height: 55px;
    line-height: 55px;
    font-size: 16px;
    border-bottom: 2px solid transparent;
    color: #333333;
}

.nav-tab-item:hover,
.nav-tab-item.active {
    border-bottom-color: #2468f2;
    color: #2468f2;
}

.help-center-introduce {
    line-height: 62px;
    font-size: 14px;
    color: #999;
}

.content-text {
    padding: 20px;
    width: 835px;
    background-color: #fff
}

.top-adv {
    display: inline-block;
}

.main-area {
    margin-top: 60px;
}

.hot-article-div {
    width: 340px;
    background: #fff;
    padding: 20px 25px;
    box-shadow: 6px 6px 15px 0 rgb(22 68 141 / 8%), -6px -6px 15px 0 rgb(143 167 255 / 10%);
}

.hot-article-title {
    line-height: 40px;
    font-size: 24px;
    padding-left: 10px;
    border-bottom: 1px solid #eee;
}

.header {
    background: #192933;
    border-bottom: 1px solid #192933;
}

.search-input-btn {
    display: inline-block;
    width: 50px;
    height: 40px;
    line-height: 42px;
    padding: 0 12px;
    background-color: #ff9232;
    cursor: pointer;
}

.search-input {
    width: 250px;
    height: 40px;
    border-top: 1px solid #ff9232;
    border-left: 1px solid #ff9232;
    border-bottom: 1px solid #ff9232;
    padding-left: 20px;
}

.prev-page-p {
    text-align: left;
    float: left;
    margin: 10px;
    width: 370px;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.next-page-p {
    text-align: right;
    float: right;
    margin: 10px;
    width: 370px;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.recommend-reading {
    background-color: #F2F2F2;
    height: 100%;
    float: left;
}

.recommend-reading-title {
    width: 390px;
    float: left;
    padding: 0 10px;
    line-height: 40px;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
}

@media screen and (max-width: 768px) {
    .main-area {
        margin-top: 0;
    }

    .common-questions {
        width: 100%;
        padding-bottom: 0;
    }

    .content-text {
        width: 100%;
    }

    .top-adv {
        display: none;
    }

    .hot-article-div {
        display: none;
    }

    .help-menu {
        display: none;
    }

    .next-page-p {
        float: left;
        text-align: left;
    }

    .recommend-reading-title {
        line-height: 30px;
        width: 100%;
        padding: 0 20px;
    }

    .sub-page-content {
        padding: 0 20px;
    }

    .recommend-reading {
        width: 100%;
        padding: 10px;
    }
	#text-area {
		width: 100%;
	}
}